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SATA Port0 Disk froze, how do I fix it

 

Customer Question

SATA Port0 Disk froze, how do I fix it?

 

Optional Information:
Computer OS: Windows 7
Browser: Other

Already Tried:
Nothing I can't get comp on... friend brought it over, it's her sons, and I can't get it to come on

Submitted: 997 days and 11 hours ago.
Category: Computer
Value: $38
Status: CLOSED
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Expert:  Sudipto replied997 days and 11 hours ago.

Hi,
WELCOME TO JUST ANSWER!! My name isXXXXX will assist you to solve or identify your problem.

Can you please tell me what exactly is happening?

Customer replied997 days and 11 hours ago.

Friends comp... when you turn it on says to press F2 to set up.... I got in after several tries, and all I can get is something about the SATA Port0 Disk Status says froze.... beyond that I have no clue

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Expert:  Sudipto replied997 days and 11 hours ago.

OK
It indicates that the pc can not access the hard drive and this can happen when the hard drive is defective in this situation there is no other way left except replacing the hard drive and it can be done from any local computer store.If you are satisfied with my response then please click on ACCEPT other wise reply me back.

 
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