search for the data file from the start menu search box
by searching for
when you find your data file
right click on it select copy
browse to my documents
right click on a blank spot and select paste
the file should show up where you copied it to
right click on it and select rename
give it a new name while keeping the .qdf at the end
open quicken and go to
file / open
select the file that you copied and gave a new name to
If it does not open give me the exact word for word error message that you got as well as the version of quicken that you are using.
FOLLOWED YOUR INSTRUCTIONS BUT WHEN I TRIED TO OPEN THE FILE I GOT THE SSAME ERROR MSG: "QUICKEN CANNOT OPEN THE DATA FILE BECAUSE IT IS IN USE BY SOME OTHER APPLICATION.
PLEASE CLOSE THAT APPLICATION AND TRY AGAIN"
I AM USING QUICKEN 2011 PREMIER VERSION.
I DOUBLE CHECKED TASK MANAGER AND IT SHOWS NOTHING ELSE RUNNING.
you tried to open the NEW file that you created and you got the same message ?
browse to it and right click on the file and select properties. make sure that it does not say read only or system
also try disabling your anti virus software and if you have some sort of automatic backup that provides a mirror copy turn that off too.
If none of that works try
A. in quicken go to file / file operations / validate file and see if it will validate it
B. go to control panel / add remove programs / click on the quicken program and select change and then the repair option
1--new file is not "write protected" and "system" is not shown re properties.
2--all virus software is and has been disabled as well as automatic backups.
3--file will not "validate".
4--went to control panel, clicked on add/remove programs, selected the quicken program but do not see any "change" or "repair" options, only the "remove" option is showing.
5--am still getting the error message saying that cannot open the data file because it is being used by another application!!
I AM USING QUICKEN 2011 PREMIER VERSION
You went to file / open and selected the new file that you copied to my documents correct ?
Try starting the computer in safe mode with command prompt by repeatedly tapping the F8 key when the computer first starts. and selecting safe mode with command prompt
from the black screen with c:\xxxxx> prompt
let it run
that will check the drive for bad sectors and bad indexes that may have the file flagged wrong.
I AM USING THE NEW FILE I CREATED IN MY DOCUMENTS AS PER YOUR INITIAL INSTRUCTIONS.
RAN CHKDSK/F FROM SAFE MODE WITH COMMAND PROMPT AS INSTRUCTED.
THIS DID NOT CORRECT THE PROBLEM.
DO YOU THINK THAT BY DELETING QUICKEN 100% FROM MY PC--AND THEN REINSTALLING THE PROGRAM--THE PROBLEM CAN BE FIXED???
You can try it but my guess is that the data file is corrupted and you are going to have to restore a backup.
I would try that first. If it gives you the same error then try reinstalling the program. If the backup works than it was almost definately a problem with the data file
This page has complete instructions and a tool for doing a complete uninstall and a clean install
Are you logging in with an administrator account ?
If you have quicken set up to do automatic updates turn that off.
I AM NOT LOGGING IN WITH AN ADMINISTRATOR ACCOUNT
AUTOMATIC UPDATES HAVE BEEN TURNED OFF SOME TIME AGO.
WHEN I TRIED TO REINSTALL FROM MY BACKUP DISC IT RUNS FOR ABOUT 3 MINUTES AND THEN GIVES ME THE FOLLOWING MESSAGE: "UNABLE TO CREATE THE DESTINATION DATA FILE"
CAN YOU ADVISE RE CREATING A DESTINATION FILE BEFORE I TRY OTHER FIXES?
I HAVE ADMINISTRATIVE PRIVILEDGES!!!
I MISUNDERSTOOD YOUR QUESTION RE THIS.
There is something wrong with your permissions.
Try running dial a fix
It is the big green arrow on the left dont take anything else
You can run everthing on the first page it wont hurt but it will flag a bunch of errors on the ie because it hasnt been updated for the new versions. You can just ignore them
on the bottom of the screen is a little icon that looks like a hammer
click that and you will get a tools menu
under that one of the selections is REPAIR PERMISSIONS
RAN "REPAIR PERMISSIONS"AS INSTRUCTED.
NOW CAN RUN "VALIDATE" WHICH SHOWED NO ERRORS.
HOWEVER WHEN TRY TO OPEN QUICKEN DATA FILE GET THE FOLLOWING MESSAGE:"CANNOT OPEN THE SELECTED FILE"
Did you just reinstall the quicken software ?
It may not be updated to the latest release
download the mondo patch for 2011 from this link that should get it up to the newest release
If that does not work please give me the exact complete error message word for word.
I RAN QCLEAN TO DELETE ALL QUICKEN FILES.
I RAN "SEARCH" FOR ANY REMAINING QUICKEN FILES.
CONFIRMED ALL QUICKEN FILES ARE DELETED.
I RELOADED THE QUICKEN PROGRAM.
I RAN THE MONDO PATCH FOR QUICKEN 2011.
I OPENED THE QUICKEN PROGRAM.
I RESTORED MY WIFE'S BACKUP FILE WITH NO PROBLEM.
WHEN I TRIED TO RESTORE MY DATA FILE I GET THE FOLLOWING ERROR MESSAGE: UNABLE TO CREATE A DESTINATION FILE"
ok getting better.
try the restore again. You should be able to select the name and location for the destination file
make it something very simple like resquick and put it in My documents or in a new folder that you create under the c drive or under my documents
that way you know that you have access rights to the new folder and that it wont have a name that conflicts with a file that is already there.